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Gong Cha Tea goes national

Bubble-tea franchise, Gong Cha Tea is set to become a nation-wide operation with the impending opening of its inaugural Darwin store.

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OPSM, Laubman and Pank franchisor commit to improving transparency

The franchisor behind eyewear retailers OPSM and Laubman and Pank has committed to improve transparency in its structure and operations of its franchise system to franchisees.

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Why asking customers to donate when they purchase is good for business

Cashiers asking customers to donate small sums to charity while they’re at cash registers, known as checkout charity, is becoming a big business.

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Australian-first cyber-security franchise launches

Australian small business’ growing demand for comprehensive data protection and cyber security has created a competitive specialist marketplace that has until recently, gone untouched by the franchise sector.

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Deliveroo targets chains with new initiative

Food delivery service Deliveroo has announced it will bring its Marketplace+ program to Australian shores in September, enabling businesses with their own rider fleets to join the platform.

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SA expansion for nation’s largest teeth whitening company

Australia’s largest teeth whitening company, Sparkling White Smile has expanded its franchise network into South Australia.

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Towncars driving growth in a booming Aussie sector

The Australian taxi and limousine industry is a sector on the move. According to the latest report from IBISWorld, the industry generated a revenue of $6 billion in 2017, with an average growth of 0.5 per cent from 2013 to 2018.

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Inside Franchise Business September/October Mag out now!

The latest issue of Inside Franchise Business features four high-performing franchisees in four very different industries.

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Why Bob behaves the way he does: the new frontier of customer insights

Bob the builder is a likable middle-aged builder, who lives in Smithtown with his partner and two children. Bob enjoys a Friday evening out and typically votes Labor. He has lived in his local area for quite a few years.

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The only 3 things that matter in franchising

The findings from FRI research into franchisee success and satisfaction are especially important for franchisor teams responsible for leading, supporting and recruiting franchisees.

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Employers embrace payroll changes – are you on board?

Are you using Single Touch Payroll yet? The new streamlined payroll reporting system is off to a successful start, reports the Australian Taxation Office.

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How franchisors can improve job satisfaction in workers

A report released by superannuation fund, Sunsuper this week has found that more than two thirds (68 per cent) of Australian workers don’t feel in control at work and more than half (54 per cent) feel stressed at least weekly.

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