There is a journey on which I travelled as a franchisee, and which almost every other franchisee I have ever met has also travelled. The places this path leads to are not physical – they are psychological – and include emotions such as hope, joy, disappointment, frustration and renewed confidence.

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While some people are more trusting than others, it’s natural, even healthy, to initially be a little careful when we meet someone new. The job of the brain is to keep us alive, so evolution has taught our brains that it’s better to be safe than sorry when going into novel situations or interacting with someone we don’t know.

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The Retail Food Group has rigorously denied claims that its system is setting up franchisees for failure.

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Westfield Corporation has been acquired by a French property giant for $US24.7 billion ($A32.7 billion), ending the Lowy family’s tenure at the helm of the retail landlord.

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