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Receptionist to multi-site operator, Quest Hotels franchisee reveals secrets

How did a part-time job turn into a lifetime passion for this Quest franchisee? When Melbourne university student Catherine Mapperson

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Pandora’s pop-up reveals brand refresh

Jewellery retailer Pandora has launched a pop-up on Sydney’s Pitt Street Mall in celebration of its global brand makeover. Covered

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KFC weddings unveiled; Chicken chain announces catering service

Fancy saying ‘I do’ beside a bucket of the colonel’s finest? Well, thanks to the chicken chain’s latest initiative; KFC

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TGI Fridays Australia data breach highlights concern

The Australian arm of US-born casual dining franchise TGI Fridays is the latest brand to suffer a security breach. The

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10 franchisor mistakes that annoy franchisees

What are the common franchisor slip-ups which put franchisees in a spin? Here are 10 common examples of mistakes we regularly see through

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Ferguson Plarre, Pack & Send make top performers franchise list

Heritage bakery chain Ferguson Plarre is the first food franchise in Australia to receive a high performance rating under the

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Michel’s Patisserie franchisees take honours despite tough year

A tumultuous year for Retail Food Group (RFG) branded café chain Michel’s Patisserie hasn’t impacted New South Wales operators, Greg

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Subway Grab ‘n’ Go concept unveiled

Australia’s largest fast-food franchise Subway has unveiled a new offering, rolling out the inaugural Subway Grab ‘n’ Go concept in

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Bakers Delight agreement application dismissed

Iconic Australian franchise Bakers Delight has had its plans to scrap an employee payment agreement thrown out, after a communication

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7-Eleven ParcelMate rolls out 24-hour service

7-Eleven has strengthened its partnership with logistics company Toll, offering on-demand delivery through its ParcelMate service 24 hours a day,

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5 steps to successfully starting a franchise

So, you’re thinking of starting a franchise? Whether you have experience running a business or not, any new franchisee will

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Refresh Renovations adds three franchisees

Refresh Renovations adds three franchisees

Three new franchisees have joined Refresh Renovations over the last three months, expanding the brand’s footprint into fresh territories. Mark Zilm, general manager

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